You are here

Ordering online is easy. Below are details about how we take orders via our website. If you require additional assistance or would like to place an order over the phone instead of using PayPal, please contact us here for personal assistance.

POSTAGE FEES AND DELIVERY TIMES

We pack & send all orders placed before 10:00am AEST on the same day. Orders placed after 10:00am AEST are sent the next day. These are sent from our Brisbane warehouse and are securely packed to ensure no breakages.

We use Australia Post for all deliveries in Australia and overseas. Within Australia all orders are sent via Express Post which is track-able and usually overnight delivery (see below). All international orders are sent via Australia Post’s international service.

Expected delivery times are as follows:

Australian Metro Areas
Express Post: 1 -2 nights
Regular Post: 2-4 nights

Australian Rural Areas
Express Post: 2 -3 nights
Regular Post: 3 -5 nights

Outside Australia (Overseas)
Aus Post Int’l: 5 - 10 business days.

FREE DELIVERY FOR AUSTRALIAN ORDERS OVER $60.00!

AUSTRALIA
0kg - 2kg: $8.95 inc GST
2kg +: $15.00 inc GST

INTERNATIONAL
$20 flat rate + $10 per kg

Australia Post logo

ONLINE PAYMENT INFORMATION

All online website payments are made via PayPal. This is the world’s most secure and widely used online payment processor. After you checkout you will be directed to PayPal’s website for secure payment. Here you can login to your PayPal account and pay that way, or you can use your credit card by clicking ‘I don’t have a PayPal account’. PayPal also has a full buyers-protection policy for your peace of mind.

PayPal’s payment processing page is protected by 124 bit encoded security and their SSL certificate. If you have any issues or do not want to use PayPal, please contact us on the details below and we can arrange payment via phone, direct deposit or money order instead.

PayPal logo

NEED HELP? CONTACT US BELOW FOR PERSONAL ASSISTANCE

Our office hours are 8:30am to 5pm Monday to Friday Australian Eastern Time (AEST).

Phone icon 1300 658 064 (Aust.)

Phone icon +61 7 3358 4989 (Int’l)

Fax icon 07 3358 5679 (Fax)

Email icon Click here to email us

WIN A $60 VOUCHER

1 NEW WINNER DRAWN EVERY MONTH

View competition terms and info here